Customer Data Consolidation
0
Questions put
AI Chief Executive Officer
A. Villanueva · Group strategy · Capital allocation · Stakeholder management
82%
Confidence
Current recommendation
Approve the full ₱250M programme at this meeting.
Key concern
Competitive erosion if the Group moves later than regional peers.
Evidence held: Peer benchmarking summary; Executive committee endorsement (6-3)
No exchange with this executive yet.
Information access: who knows what in this simulation
CEO
Has access to: Consolidated management recommendation; Peer benchmarking summary; Executive committee alignment notes
Does not know: Detailed penetration-test findings held by the CISO; The unresolved data-lineage gaps known to the CTO
CFO
Has access to: Programme business case and ROI model; Benefit phasing assumptions; Vendor cost schedule (year 1 only)
Does not know: Vendor pricing beyond year one is not contractually fixed; Technical debt in the merchandising data platform
CTO
Has access to: Architecture assessment; Data readiness scoring by business unit; Delivery capacity plan
Does not know: The commercial penalty of a delayed launch, held by the CCO; Regulatory expectations for PBCOM model governance, held by Legal
CISO
Has access to: Penetration test findings; Vendor security questionnaires; Incident history
Does not know: The financial cost of the six-week delay an assessment would cause; The commercial value the CCO attaches to personalisation
CRO
Has access to: Group risk register; Model inventory (incomplete); Operational loss history
Does not know: Technical feasibility of continuous monitoring, held by the CTO; Vendor contractual liability terms, held by Legal
LEGAL
Has access to: Privacy impact assessment (draft); Vendor contract terms; Regulatory correspondence
Does not know: Security findings held by the CISO; Benefit dependency on pooled data, held by the CCO
CCO
Has access to: Category performance data; Loyalty programme analytics; Competitor commercial activity
Does not know: Consent limitations known to Legal; Data pipeline immaturity known to the CTO
CHRO
Has access to: Workforce data; Training capacity; Adoption survey results
Does not know: Technical rollout sequencing; Vendor licence economics
STRATEGY
Has access to: Market scans; Vendor landscape; Portfolio option analysis
Does not know: Detailed security posture; Consent constraints